St. Andrews CofE multi-sports! Years 3-6 Sept 14 - Oct 19

Cancellation Policy

Booking Policy We kindly ask all participants and parents/guardians to familiarise themselves with the booking policy before enrolling in any of our tennis programmes. This ensures that places are allocated fairly and sessions run smoothly for all involved. 1. Course Bookings All coaching sessions are booked as a course (block of lessons) unless otherwise specified. Places are allocated on a first-come, first-served basis. A booking is only confirmed once full payment has been received. 2. Payment Full payment for the course is required prior to the start date. Accepted payment methods: [insert details]. 3. Cancellations and Refunds Cancellations made more than 7 days before the course start date will receive a full refund. Cancellations made within 7 days of the course start date are non-refundable. Once a course has commenced, no refunds will be issued for missed sessions. 4. Missed Lessons and Transfers Refunds or transfers cannot be offered for unattended lessons. In the event of coach absence or weather-related cancellations, a replacement session will be offered where possible. One lesson transfer per course may be arranged in advance with the coach (subject to availability). Where notice is not given in advance, the transfer will be treated as a missed session and may incur an additional charge equivalent to the cost of the lesson. 5. Progression Between Stages Coaches will advise when a player is ready to progress from Red → Orange → Green, ensuring development is both safe and enjoyable. 6. Safeguarding and Conduct Parents/guardians must remain on site for children under the age of 8, unless otherwise agreed with the coach. Players are expected to demonstrate respect, good behaviour, and sportsmanship at all times. Disclaimer By making a booking, you confirm that you have read, understood, and agreed to the above Booking Policy.

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